VPandey wrote:TUV is back with me now.
Nothing to update as they have not considered those jerks as a problem. I reached service center around 11.30 AM where Mr Ravi with an engineer from Mahindra was waiting for me. We took test drives explained them the problems and they realised too that there is a jerk just before stopping which is very much noticeable when you drive on low speeds but as per them there is no solution to this available right now. We also took test drives in a demo car and other TUVs but noticed similar behaviour in them as well. So as per them - since its AMT and not a CVT or AT so there would be some jerks or delays in upshifts and downshifts which we need to learn to live with. But I insisted to take this problem to higher engineering department and get a solution to this because as a test driver I would never buy a car which has these symptoms.
Other minor problems of rattling were also attended and fixed, TUV washed and handed over to me.
Now waiting for Sharad's feedback on fix provided by Mahindra in his case.
I will have proper update on the car today after 10:00 AM as the workshop opens only at 9:30, however as per feedback from regional team, Mr. John has worked on the issues highlighted by me and post my feedback, I feel the same will be made available to other customers. Trust me, having Mr. John in passenger seat helped a lot as he too got scared by the way TUV was resisting the brake pressure and was not slowing down. I told him in its current state the car is not even road worthy.
I fail to understand, how in Vivek's case Mahindra regional team did not involve plant engineer and instead relied upon workshop engineers who knows nothing about this car as entire transmission system is new and never used earlier in Mahindra? They are doing window dressing (bullshitting) in typical Gurgaon style (sorry no racism here, but I faced it a lot in my 2 years stay in Gurgaon)
Further if a faulty software is loaded into all TUVs and if all TUVs behave wrongly how can it be a TUV symptom or AMT symptom with which we have to learn to live with?
You must not even take delivery of the vehicle if you are not satisfied with, insist on plant technician, give them reference of my TUV (you have my registration number), I have also given contact details of my regional team member from Mahindra in this forum somewhere. Further you can talk to Mr. John too, I can direct share his contact details with you, just ensure you talk to him and not dealer guys (you know my last experience).